Kite & Coil
Air conditioning. Clear service information and mobile-friendly contact paths.
View example website (opens in a new tab) ↗For your business
Less admin. More Top End business.
TEL Bots answer your customers' everyday questions, even after hours. Add a clear website, Google listing help and practical tech support, and we start with what your business actually needs.
Discover solutions made for your local business.
Local Solutions
TEL Bots,
local help that never clocks off.
Meet Tilly, our TEL Bot. Type a question into the ask bar on this site and she'll answer anything about Top End Local, any time, day or night. Go on, give her a go.
A TEL Bot isn't you or your staff typing replies. It answers from the information you've approved and points people to you for anything else.
Tilly is our bot. Yours gets your own name, colours, logo and way of talking, so it feels like part of your business.
I also help with local IT and online fixes. Send me a message to talk about what you need.
Try ours and see for yourself.
Ask it anything about Top End Local and see how fast you get a real answer.
Ask a question and see how it works.
Need a quick answer?
Ask anything about Top End Local. For anything personal, contact Sy directly.
Want one for your business? Send me a message ↗
Website Design
This could be your website.
Fun fact: this Top End Local website was designed and built by us too. Like what you see? Reach out and we'll make one for you :)
Three example designs, each built around a different kind of local business. Yours would be made for your business, your services and the way your customers get in touch.
Fictional example websites, not client projects.
Mint & Linen
Cleaning. Clear cleaning choices and service-area information.
View example website (opens in a new tab) ↗
Mango Wrench
Plumbing. Separate emergency information and routine enquiry paths.
View example website (opens in a new tab) ↗Clear headings, useful page titles and appropriately sized images provide search-friendly foundations.
A useful place to start
Small fixes.
A little less on your plate.
You don’t need a big project or a polished brief. Tell me what’s getting in the way, and we can work out a practical next step.
01 / Google
Give your listing some attention.
Help with the everyday details on your Google Business Profile, from opening hours and business information to photos.
02 / Website
Tidy up the small things.
Practical website tweaks, so your business information is clear and people can find their next step.
03 / Everyday tech
Talk through the fiddly stuff.
A tech task you keep putting off? Tell me about it. I’ll take a look and let you know how I can help.
Someone to take it from here
You bring the problem.
I’ll bring a practical approach.
Local Solutions brings that listen-first approach to local businesses. I get to know what you need, explain the next step and handle the work we agree on.
Here’s how we start.
- Tell me what’s taking your time.
A short message about your business and the problem is enough.
- We agree on a useful next step.
I’ll look at what’s involved and talk through the scope before we get going.
- I do the heavy lifting.
From setup to checking the changes with you, I handle the practical work.
Free Google checklist
How to get found
on Google in Darwin.
A one-page checklist for Darwin and Palmerston small businesses. Sy emails it to you.
Five useful things to check.
- Google Business Profile basics
- Photos of your business
- Opening hours
- Reviews
- The same name, address and phone everywhere you are listed
A few Local Solutions questions.
What is Local Solutions?
Local Solutions is practical help for Darwin and Palmerston businesses: TEL Bots, websites, Google Business Profile and everyday tech. Easy, hands-on fixes are open now. The full Local Solutions offer is coming soon. It starts with what your business actually needs, from answering common questions to a website that makes your services clear.
What is a TEL Bot?
A TEL Bot answers customers' questions and catches enquiries on a business website, day and night. It can learn that business's services, prices and FAQs, so people get a clear answer even when the owner is busy or closed. When someone is ready to buy or book, the bot can pass their details to the owner. Tilly is Top End Local's own bot. A client's bot gets that business's own name, colours, logo and way of talking.
Do you help with Google listings?
Yes. Sy helps with everyday details on a Google Business Profile, such as opening hours, business information and photos. There is also a free one-page checklist, How to get found on Google in Darwin, covering the basics, photos, opening hours, reviews, and using the same name, address and phone everywhere you are listed. Request it on the Local Solutions page, or email sy@topendlocal.com.au.
How much do websites or TEL Bots cost?
Prices for a website or a TEL Bot are not set yet. The full Local Solutions offer and prices are not final. Easy fixes are open now, and the full offer is coming soon. Message Sy on Facebook Messenger, email sy@topendlocal.com.au, or leave a message through the Tell Sy form on the website.
A short message is enough
What’s one thing
you’d like off your list?
A Google listing that needs a tidy-up, a website tweak, or something you’re not quite sure how to describe. Let’s start there.
Prefer a quick chat?
Message Sy through the Top End Local Facebook Page or email him directly. He’ll reply himself.